A Word from Our Sponsor

BASF: Investing in Your Business Success

BASF Professional & Specialty Solutions is committed to being a true industry partner by providing innovative products and services that solve the “real-world” business challenges PMPs face every day. Wherever bed bugs, termites, ants, flies, rodents or cockroaches pose a threat, BASF offers cutting-edge active ingredients and technologies designed to control these common pests, including Alpine^® insecticide, Selontra^® rodenticide, Fendona^® insecticide, Termidor^® termiticide/insecticide, and Trelona^® ATBS Annual Bait Stations. All of these products play an important role in protecting the health and property of millions of people throughout North America, but BASF goes even further in its commitment to the professional pest control market.

Since 2015, BASF has sponsored an annual survey in cooperation with PCT and the National Pest Management Association devoted to addressing key issues of importance to pest management professionals. The first of these research studies was titled “Benchmarking Your Business” featuring an operating cost ratio survey designed to allow PMPs to compare their business costs and financial performance against their industry peers. In 2016, as a way of once again giving back to an industry that has been so supportive of us, we sponsored a “Compensation & Benefits” survey, and last year we supported a “Business Outlook” research study. In each case, the results of these studies have been published in the January issue of PCT magazine and shared with attendees of NPMA Legislative Day.

In assessing what type of information would be most useful to PMPs in 2018, we decided to address a topic that is top-of-mind for virtually every PMP in North America – “Employee Recruitment & Retention.” In this year’s market report, PCT and NPMA explored a wide range of topics including the industry’s most effective recruitment vehicles, onboarding strategies, employee turnover rates and much, much more. The results, which are featured in the following pages of PCT, are both insightful and enlightening, and should prove beneficial as PMPs grapple with the challenges of recruiting and retaining quality employees in the year ahead.

We would like to thank all those randomly selected PCT readers and NPMA members who took the time to participate in this year’s survey. We’re confident you’ll find the results beneficial to your business, laying the groundwork for continued growth in 2018 and beyond!

Sincerely,

Jonathan K. Sweat

Director, BASF Professional & Specialty Solutions