Dustin Emerson Joins Miller Pest & Termite as External Operations Manager

DES MOINES, Iowa – Miller Pest & Termite announced the addition of Dustin Emerson as the company's new external operations manager. With more than 15 years of experience in the pest control industry, Emerson  joins Miller Pest & Termite from Springer Professional Home Services, where he developed a reputation for effective leadership and operational excellence.

 

In his role as external operations manager, Emerson will be responsible for overseeing branch operations across Iowa, Nebraska, Missouri and Kansas. He will be instrumental in supporting each branch’s growth and development, focusing on customer satisfaction, operational efficiency and leadership training within field teams.

 

"Dustin brings extensive industry knowledge and a results-driven approach that will make a positive impact on our company’s continued growth," said Joel Miller, owner of Miller Pest & Termite. "His ability to drive operational improvements while maintaining a strong commitment to customer service aligns perfectly with our mission and values. We are excited to welcome him to the team and look forward to seeing the contributions he will make across our branch locations."

 

At Springer, Dustin managed a large team, where he implemented strategies that improved service quality and employee engagement. His hands-on experience in pest control management and his track record of success in streamlining operations make him a valuable asset as Miller Pest & Termite continues to expand.

 

In his new role, Dustin will focus on aligning each branch with Miller’s core values and standards, empowering local teams to deliver exceptional service while fostering a positive work culture. His leadership will be crucial as Miller Pest & Termite continues to grow its presence in the Midwest, building on the company’s reputation for reliability, professionalism and customer-first service, the company said.

 

"We’re thrilled to bring Dustin’s talent and expertise to our leadership team," added Miller. "His strategic insight and commitment to service excellence will undoubtedly strengthen our operations across all four states."