Housecall Pro launches Pro-Driven Platform Updates

SAN DIEGO — Housecall Pro, a software platform for home service companies, announces a rollout of new product features and enhancements that provide home service pros with the tools they need to streamline operations, improve efficiency and grow revenue. 

“Our primary driver has always been to find and create solutions to the challenges home service business owners are facing, whether that’s daily challenges or even seasonal ones,” said Ian Heidt, president and co-founder of Housecall Pro. “Thanks to feedback from more than 8,000 pros, we were able to prioritize the products and features that will help them the most. From attracting more loyal customers to getting through the slow season, our updates are designed with their needs in mind.”

Ongoing updates are intended to help users grow revenue, manage jobs, get paid and run their businesses more efficiently. 

Several features have been added or updated, including:

New and improved online booking tool. Customers can now book from any device, day or night, with the all-new free online booking tool, to help increase the number of bookings for contractors. This feature also simplifies recurring appointments with new integrations featuring Reserve with Google and Customer Portal. 

Dashcam + Vehicle GPS tracking. The latest update features 24/7 video monitoring for vehicles, allowing contractors to see what’s happening inside and out of their trucks. This feature also promotes driver safety by automatically recording clips of unsafe behavior and disturbances.

Improved price book. Housecall Pro has introduced a new collection of common industry services to their price book featuring homeowner-friendly descriptions, giving service technicians a clear way to communicate the value they offer homeowners.

Offline viewing for scheduling. Poor cell reception no longer hinders technicians from accessing scheduling data with the new offline feature. This feature allows technicians to access stored job data with minimal interruptions, even in areas with no Wi-Fi or cell reception.

Pipeline improvements. Contractors can set up both text and email automations to ensure no customer or opportunity falls through the cracks. This improves efficiency and consistency by automating routine tasks, such as follow-ups and notifications, and ensures that communication with leads and jobs happen on a regular schedule. The bulk archive feature is another addition designed to reduce clutter by allowing contractors to quickly clear out completed or outdated items from their list.

For more information about Housecall Pro, visit https://www.housecallpro.com/.