Credit: HouseCallPro
Housecall Pro, a software platform for service professionals, released findings from its Fall 2024 report. The report, based on a survey of over 400 home services pros, highlights four trends shaping the future of the home services industry: growing business confidence, rising demand for skilled labor, the trades’ appeal as a stable career path, and the expanding adoption of AI.
Pros confident in 2025 growth
According to the survey, 77% of home service professionals expect to grow their businesses in 2025, with 40% expecting to grow by more than 10%. Despite challenges like inflation and rising material costs, professionals remain optimistic, supported by the essential nature of their work and ongoing demand for home services.
“The home services industry has proven its resilience in 2024, navigating economic uncertainty and inflation,” said Roland Ligtenberg, Housecall Pro co-founder and SVP of Innovation. “This strength, paired with increasing demand for skilled trades, provides a solid foundation for continued success.”
Trades offer a stable career path amid ongoing skilled labor shortage
The report underscores the appeal of trade careers as a stable and rewarding alternative to traditional college paths—particularly as the majority of pros surveyed cite finding qualified candidates to be their greatest hiring challenge. With the Bureau of Labor Statistics projecting more than 165,000 annual job openings across the plumbing, electrical and HVAC industries through 2033, the trades are positioned to offer continued long-term job security. Nearly 80% of professionals surveyed believe the trades provide a more stable career path than college, while 86% anticipate rising demand for skilled workers over the next five years.
The report also emphasizes the need for mentorship and training as experienced professionals retire, with 80% of pros saying increasing mentorship, apprenticeships and education are key to solving the skilled labor shortage.
Businesses embracing AI to drive efficiency and growth
The survey also highlights the growing role of AI in the home services industry. Forty-two percent of professionals reported using AI tools in the past year, citing benefits such as increased efficiency, revenue growth, and improved job management. Looking ahead, 44% of respondents believe AI will continue to enhance roles in the trades rather than replace them.
“Skilled workers in the trades are uniquely positioned to adopt AI tools that streamline workflows and improve efficiency, without the fear of job displacement,” said Ligtenberg. “By pairing advanced technology with skilled human expertise, the industry is not only boosting productivity but also attracting the next generation of talent to the trades.”
Access to all the findings are available in the full survey report, which can be downloaded at https://www.housecallpro.com.
Pros confident in 2025 growth
According to the survey, 77% of home service professionals expect to grow their businesses in 2025, with 40% expecting to grow by more than 10%. Despite challenges like inflation and rising material costs, professionals remain optimistic, supported by the essential nature of their work and ongoing demand for home services.
“The home services industry has proven its resilience in 2024, navigating economic uncertainty and inflation,” said Roland Ligtenberg, Housecall Pro co-founder and SVP of Innovation. “This strength, paired with increasing demand for skilled trades, provides a solid foundation for continued success.”
Trades offer a stable career path amid ongoing skilled labor shortage
The report underscores the appeal of trade careers as a stable and rewarding alternative to traditional college paths—particularly as the majority of pros surveyed cite finding qualified candidates to be their greatest hiring challenge. With the Bureau of Labor Statistics projecting more than 165,000 annual job openings across the plumbing, electrical and HVAC industries through 2033, the trades are positioned to offer continued long-term job security. Nearly 80% of professionals surveyed believe the trades provide a more stable career path than college, while 86% anticipate rising demand for skilled workers over the next five years.
The report also emphasizes the need for mentorship and training as experienced professionals retire, with 80% of pros saying increasing mentorship, apprenticeships and education are key to solving the skilled labor shortage.
Businesses embracing AI to drive efficiency and growth
The survey also highlights the growing role of AI in the home services industry. Forty-two percent of professionals reported using AI tools in the past year, citing benefits such as increased efficiency, revenue growth, and improved job management. Looking ahead, 44% of respondents believe AI will continue to enhance roles in the trades rather than replace them.
“Skilled workers in the trades are uniquely positioned to adopt AI tools that streamline workflows and improve efficiency, without the fear of job displacement,” said Ligtenberg. “By pairing advanced technology with skilled human expertise, the industry is not only boosting productivity but also attracting the next generation of talent to the trades.”
Access to all the findings are available in the full survey report, which can be downloaded at https://www.housecallpro.com.
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